Troubleshooting

Common Issues and Solutions
  • Issue: Unable to log in

    Solution: Ensure you're using the correct email and password. If you've forgotten your password, use the "Forgot Password" link to reset it. If the issue persists, contact our support team.

  • Issue: App is slow or unresponsive

    Solution: Try clearing your browser cache and cookies. If you're using our mobile app, ensure you have the latest version installed. If the problem continues, check your internet connection and try again later.

  • Issue: Data not syncing across devices

    Solution: Ensure you're logged into the same account on all devices. Check your internet connection and try manually refreshing the app. If the issue persists, log out and log back in on all devices.

Contacting Support

If you're experiencing issues that aren't resolved by the troubleshooting steps above, please contact our support team. We're here to help!

  • Email: support@maryapp.com

When contacting support, please provide as much detail about your issue as possible, including any error messages you've encountered and steps you've already taken to try to resolve the problem.