Troubleshooting
Issue: Unable to log in
Solution: Ensure you're using the correct email and password. If you've forgotten your password, use the "Forgot Password" link to reset it. If the issue persists, contact our support team.
Issue: App is slow or unresponsive
Solution: Try clearing your browser cache and cookies. If you're using our mobile app, ensure you have the latest version installed. If the problem continues, check your internet connection and try again later.
Issue: Data not syncing across devices
Solution: Ensure you're logged into the same account on all devices. Check your internet connection and try manually refreshing the app. If the issue persists, log out and log back in on all devices.
If you're experiencing issues that aren't resolved by the troubleshooting steps above, please contact our support team. We're here to help!
- Email: support@maryapp.com
When contacting support, please provide as much detail about your issue as possible, including any error messages you've encountered and steps you've already taken to try to resolve the problem.